Preventable Readmissions: A Prime Target for Healthcare Innovation
Rates of re-hospitalizations for elderly Medicare beneficiaries are a source of crisis within the healthcare system. Nearly one in five seniors returns to the hospital within one month of discharge, yet research shows 75% of readmissions may be preventable. Since hospitals stand to lose more than $280 million in Medicare funds under the new Affordable Care Act measure, many institutions are scrambling to find innovative solutions to enhance care transitions. Where are the opportunities for innovation to reduce hospital readmissions? Public and private organizations are now launching new initiatives to identify the underlying causes of hospital readmissions and to develop innovative strategies to prevent re-hospitalizations among vulnerable seniors. Improving transitions from the inpatient hospital setting to other care settings, such as the home, through more effective discharge planning, adoption of care management programs, and payment reforms are hallmarks of success. Evidence from Medicare’s Quality Improvement Organizations (QIOs) and The Institute for Healthcare Improvement (IHI), and AHRQ suggests targeting innovation in the following areas can reduce avoidable readmissions:
- Intensive post-discharge follow-up – frequent phone calls as well as encouragement and reminders to keep appointments.
- Enhancing care coordination at the interfaces between care settings by ameliorating process breakdowns of information – Seamlessly transferring patient information from inpatient care team to post-discharge care team.
- Addressing medication discrepancies - Helping patients understand how to use medications and warning signs that would warrant and emergency call to the physician.
- Providing coaching and patient education – providing patients comprehensive information instructions on self-care and medication management
- Supporting patient self-management – equipping patients with digital tools to document care and communicate with the care team
- Home health care services for high-risk populations, especially COPD patients