Staff Management

Efficient Management with Automation, Notification & Self-Service Tools

Scheduling Made Easy™

Human Resources

The fuel to all agencies is their staffing. Ensuring HR is running at full steam is paramount to an agency’s success. eCaring automates many everyday manual tasks to speed up your HR processes and improve productivity. HR staff also benefit from a mobile app engagement platform that drives a self-service employee experience. eCaring’s smoother workflows ensure HR focus and their efforts are where they have the most significant impact - on hiring and retaining caregivers. And not on tedious manual tasks such as chasing paperwork and entering the same data into multiple systems. 


  • Applicant Tracking System (ATS)
  • Recruiting & Applicant Tracking System (ATS)
  • Onboarding
  • Payroll Integration
  • Document Management & Compliance
  • 1-Click Communications (email, text, & phone)
  • Caregiver Retention & Centricity
  • Automated Notifications
  • Next-Day Pay
  • HR Dashboards with Advanced HR Reporting

Caregiver Tools

Caregivers provide hands-on support in the fields for their clients. eCaring understands the tools caregivers need to succeed in their work to fit on their phones. Avoiding paperwork or carrying around a separate device such as a laptop or tablet is costly for agencies.  eCaring’s platform makes it easier to engage and support your staff to improve your retention.

  • iOS and Android Mobile Apps
  • View schedules and care plans
  • EVV Check-in, check-out of visits
  • Quickly check-off care tasks during the visit
  • Communicate securely via HIPAA-compliant messaging
  • Easily collect electronic signatures to verify delivery of care
  • Securely document and capture images
  • Paperless visit reports
  • Access to company handbook and policies
  • And so much more.
  • Next-Day Pay
  • Find & Get Notified of Preferred Open Shifts
  • Self-Service Document Management
  • On Demand Training & Skills Enhancement (in-app or from a computer)



Manage Best Practices in Your Home Care Agency

Compliance

Rules and requirements from clients, State Medicaid, and your agency exist. But ensuring your staff is compliant with those requirements is complex and can be costly when done thoroughly. eCaring has built-in compliance management, including reviews and validation, reporting, automated notifications, and audit reporting. These features ensure your agency stays compliant without spending a lot of manual time working with and reviewing spreadsheets and paper documents. 

  • Secure Document Management
  • Templated Document & Information Collection
  • Auto-Notifications When Materials are Needed
  • Mobile Document Uploads Using a Phone
  • Review and Approve Feature
  • Document Expiration & Re-Request Features
  • Automated Reminder Notifications
  • Electronic Visit Verification Compliance (EVV) (Telephone & GPS Tracking)
  • Caregiver Training Compliance Management



Performance Management

It’s essential to understand how your staff performs and address situations when subpar work occurs. eCaring’s system proactively looks out for situations like this and notifies you and your team so you can take appropriate action. To help your agency grow faster, we’ve automated many tasks with auto texts and emails, reducing the level of human touch needed. The most common is when a caregiver hasn’t checked into a scheduled shift, the system will text and email them. If they fail to respond appropriately, the system will engage a member of your team to investigate further. eCaring also makes your staff aware of their performance through their personalized role-based dashboard, which motivates staff to focus on the right tasks that matter most to your agency.

  • Identify and Address Staff That is Underperforming
  • Proactively Address Concerns and Issue with Automated Notifications
  • Set Thresholds to Trigger Warnings
  • Review and Compare Expected Activities to Actual
  • Dashboards Show Individual Performance as a Motivation Tool

Caregiver Training

Our software is built by Home Care Industry leaders, and we’ve created a system that incorporates the best practices we know will help agencies be successful. Caregiver training is one of those areas. We have found over the years that while Training and In-Services is often a payor compliance requirement when done well, it’s also an agency differentiator in retaining great staff. Instead of it being built as a have to do, we have built it as a way to invest in your team and improve their professional skills and make them a better caregivers. We have automated many processes here with notifications, reminders, recognition, and a positive self-guided experience for staff. 

  • Training & Compliance Reporting
  • Auto Notifications and Reminders
  • Recognition & Rewards
  • Video and QA Features
  • Completion History
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