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Care Delivery

Scheduling Made Easy™

Everything you need, all in one place

Best Practice Scheduling

Scheduling is one of the most critical aspects of delivering high-quality home care. eCaring has automated and simplified the tasks needed to schedule permanent and one-time visits successfully. Productivity is boosted by the simple drag and drop calendaring, 1-click notifications, auto-push notifications, and single-screen management by eliminating the need to have multiple programs running parallel to your scheduling system. 


  • Best Match & Practice Scheduling     
  • Margin Manager 
  • Proactive Shift Assessments   
  • Automated Compliance Scheduling
  • 1-Click Communications
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Care Circles

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Consistency of care and sharing information with the correct people are essential. eCaring Circles makes it easy to manage who has privileges with the client’s family, case managers, and doctors. It’s also the place that ensures the highest Consistency of Care. Circles prioritize caregivers based on who has worked with a client and how much they have worked there.  It also provides you don't send a caregiver out who a client no longer wants to work with.

  • Efficient Communications (who to go to when)
  • 1-Click Communication Features
  • Authorized Caregivers and Exclusions Care lists
  • Family and Case Manager
  • Customized Case Manager Privileges

Manage Best Practices in Your Home Care Agency

Caregiver Mobile App

Communicate, engage, and manage your staff with eCaring’s all-in-one mobile app. Staff can use their existing Apple iOS or Android devices (BYOD) to review care plans, EVV login/logout, schedule, etc. The eCaring mobile app is your employee engagement platform that improves the caregiver experience and provides them a sense of community and connection with your agency. It’s your agency’s 24x7 virtual office in their pocket. 

  • iOS and Android Apps Available
  • 24x7 Access to View Schedules and Care Plans
  • Find and Volunteer for Open Shift
  • Easily check-off care tasks during visit
  • Communicate Securely with Office
  • Securely Document and Capture Images
  • Complete Visit Reports
  • Access to Company Handbook and Policies
  • And so much more.
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Compliance

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Rules and requirements from clients, State Medicaid, and your agency exist. But ensuring your staff is compliant with those requirements is complex and can be costly when done thoroughly. eCaring has built-in compliance management, including reviews and validation, reporting, automated notifications, and audit reporting. These features ensure your agency stays compliant without spending a lot of manual time working with and reviewing spreadsheets and paper documents. 

  • Secure Document Management
  • Templated Document & Information Collection
  • Auto-Notifications When Materials are Needed
  • Mobile Document Uploads Using a Phone
  • Review and Approve Feature
  • Document Expiration & Re-Request Features
  • Automated Reminder Notifications
  • Electronic Visit Verification Compliance (EVV) (Telephone & GPS Tracking)
  • Caregiver Training Compliance Management

State Medicaid Integrations

Working with Medicaid payors adds a layer of complexity. There are many rules and regulations that must be followed. eCaring reduces your risk associated with these complexities while ensuring your agency meets all compliance requirements.  eCaring has pre-loaded the state's needs and will maintain those requirements over time, so you don't have to.  We even proactively review and validate that the shifts you expect to deliver are expected and approved for billing.  And provide an exception report so you can address those issues before they turn into non-payments. 

  • Proactively Address Issues with Automated Notifications
  • Compliance Reporting and Notification Reminders
  • Schedule Visit Comparison to Medicaid Approved Billing
  • Pre-loaded Medicaid Billing Codes & Compliance Requirements
  • Clean Medicaid billing submissions
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